Freshworks makes it fast and easy for businesses to delight their customers and employees. They do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.

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More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).

 

QUICK FACTS:

• Founded in October 2010 by Girish Mathrubootham and Shan Krishnasamy

• Headquartered in California, US, and global offices in India, UK, Australia, and Europe

• $3.5 billion valuation

• Backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India.

• Widely used by over 220,000 businesses around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.

• Featured in 3 Gartner Magic Quadrants for CRM Customer Engagement Center for Freshdesk, Sales Force Automation for Freshsales, and  IT Service Management Tools for Freshservice

• Serves SMBs to Enterprise companies in every industry and line of business, including healthcare, finance, travel, media & entertainment, manufacturing, education, IT, telecommunications, and others.

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If you want to know more about Freshworks product, you can request a free demo with us.