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Freshworks makes it fast and easy for businesses to delight their customers and employees. They do this by taking a fresh approach to building and delivering software-as-a-service that’s affordable, quick to implement, and designed for the end-user. Unlike legacy software, Freshworks builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers.

More than 50,000 companies use Freshworks’ SaaS to enable a better customer experience (CX, CRM) and employee experience (ITSM, HRSM).



  • Founded in October 2010 by Girish Mathrubootham and Shan Krishnasamy

  • Headquartered in California, US, and global offices in India, UK, Australia, and Europe

  • $3.5 billion valuation

  • Backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India.

  • Widely used by over 220,000 businesses around the world including Honda, Bridgestone, Hugo Boss, University of Pennsylvania, Toshiba and Cisco.

  • Featured in 3 Gartner Magic Quadrants for CRM Customer Engagement Center for Freshdesk, Sales Force Automation for Freshsales, and  IT Service Management Tools for Freshservice

  • Serves SMBs to Enterprise companies in every industry and line of business, including healthcare, finance, travel, media & entertainment, manufacturing, education, IT, telecommunications, and others.

If you want to know more about Freshworks product, you can request a free demo with us. 

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